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        CRESTRON ONE

        Mobile Room Control App

        A mobile app for Apple® iPhone® and iPad® devices that allows you to control a smart room directly from your Apple mobile device over Bluetooth® communications. HTML5 UI mode enables custom Crestron® HTML5 User Interface projects to be deployed to the mobile device for personalized user control.

        The Crestron ONE™ mobile app for Apple® iPhone® and iPad® devices allows for Crestron® smart room control from your Apple mobile device. The Crestron ONE app creates a peer‑to‑peer network over Bluetooth® communications between your Apple mobile device and a TSW-60 series or TSW/TS-70 series touch screen in the room, allowing mobile‑optimized room controls to be pushed to your device from the touch screen.1 No special in-app or network configuration is required—simply download and install the app to start using it.

        NOTE: Mobile room control functionality is enabled via a SW‑MOBILITY license running on a 3-Series or 4-Series control system.2

        The Crestron ONE app was designed to be easy-to-use and intuitive by requiring only three steps:

        • Connect: The app discovers nearby rooms automatically and connects to them securely via Bluetooth.
        • Authenticate: The touch screen in the room displays a challenge code (QR Code and four-digit passcode) that must be scanned or entered into the app to prove that you are in the room.
        • Control: Access to room controls is provided via a mobile‑optimized user interface.


        Bluetooth Communications
        The Crestron ONE app uses Bluetooth technology to discover and connect to rooms that have been set up for mobile device control, eliminating the need to connect to the corporate network. All available rooms within range will be displayed in the app, allowing you to quickly locate the touch screen associated with a smart room. After selecting a touch screen, the app creates a private and secure peer‑to‑peer connection between your device and the touch screen that is terminated after you disconnect.

        NOTE: For TSW-60 series touch screens, only one user can be connected to a room at a time. For TSW/TS‑70 series touch screens, two users can be connected to a room at a time.​

        Authentication
        The Crestron ONE app requires your Apple mobile device to authenticate against the touch screen via a QR code or four‑digit passcode, ensuring that the room can be controlled only by users within it. After selecting a touch screen in the app, simply scan the QR code displayed on the touch screen when prompted. If your device camera is not enabled or the QR code cannot be scanned, the touch screen also displays a four‑digit passcode that can be entered into the app instead. The codes are dynamic and change after every connection to the touch screen.

        Mobile-Optimized Controls
        After authenticating against the touch screen, the Crestron ONE app pushes room controls from the touch screen to your device automatically. Supported touch screen functions that have been configured for mobile control can be controlled using the app. Whenever a button is pressed on the app, the corresponding action occurs on the touch screen and vice versa. In-app controls are also optimized for mobile usage and presented in a sleek user interface, making it easy to view and manipulate graphical elements such as buttons, toggles, and sliders from your device.

        HTML5 UI Mode
        When set to HTML5 UI mode, the Crestron ONE app enables custom Crestron HTML5 User Interface projects to be loaded into the application, creating a personalized user control experience for the home or office. Programming for the Crestron ONE app uses the same Crestron HTML5 User Interface scripts and components needed for touch screen and HTML Web XPanel deployments, so projects can be reused easily across different platforms.

        NOTE: Mobile project functionality is enabled via a SW‑MOBILITY license running on a 3-Series or 4-Series control system.2

         
        Key Features
        • Provides a robust and intuitive mobile control solution using an Apple® iPhone® or iPad® device
        • Discovers and connects to smart rooms over Bluetooth® communications – no special network configuration is required
        • Authenticates against a touch screen in the room via a QR code or four‑digit passcode to ensure the user is present
        • Provides access to mobile-optimized room controls.
        • HTML5 UI mode enables custom Crestron® HTML5 User Interface projects to be loaded to the Apple mobile device for personalized user control
        1. TSW-60-NC, TSW-570, TSW-570P, TSW/TS-70-GV, and TSW/TS‑70R series touch screens are not supported. Refer to the Crestron ONE release notes for all currently supported touch screen models.
        2. The MC3 and TPCS-4SM control systems are not supported by the Crestron ONE App. Refer to the Crestron ONE release notes for all currently supported control system models.
        3. Not required when running the app in HTML5 UI mode.

        This product may be purchased from select authorized Crestron dealers and distributors. To find a dealer or distributor, please contact the Crestron sales representative for your area. A list of sales representatives is available online at www.crestron.com/How-To-Buy/Find-a-Representative or by calling 855‑263‑8754.

        This product is covered under the Crestron standard limited warranty. Refer to www.crestron.com/warranty for full details.

        The specific patents that cover Crestron products are listed online at patents.crestron.com.

        Certain Crestron products contain open source software. For specific information, please visit www.crestron.com/opensource.

        Crestron, the Crestron logo, 3-Series, 4-Series, Crestron ONE, and Smart Graphics are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Apple, iPad, and iPhone are either trademarks or registered trademarks of Apple, Inc. in the United States and/or other countries. Bluetooth is either a trademark or registered trademark of Bluetooth SIG, Inc. in the United States and/or other countries. IOS is either a trademark or a registered trademark of Cisco Systems, Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. Specifications are subject to change without notice. ©2021 Crestron Electronics, Inc.

         
        System Requirements
        Mobile Requirements Apple® iOS® 12.2 operating system (or later);
        Bluetooth® communications must be enabled;3
        Refer to Crestron Online Help answer ID 5655 for supported Apple iPhone® and iPad® devices
        Room Requirements TSW-60 or TSW/TS-70 series touch screen running a Smart Graphics® project;1,3
        3-Series® or 4-Series™ control system running SW-MOBILITY license2
        Click here to search product certificates.
        1. TSW-60-NC, TSW-570, TSW-570P, TSW/TS-70-GV, and TSW/TS‑70R series touch screens are not supported. Refer to the Crestron ONE release notes for all currently supported touch screen models.
        2. The MC3 and TPCS-4SM control systems are not supported by the Crestron ONE App. Refer to the Crestron ONE release notes for all currently supported control system models.
        3. Not required when running the app in HTML5 UI mode.

        This product may be purchased from select authorized Crestron dealers and distributors. To find a dealer or distributor, please contact the Crestron sales representative for your area. A list of sales representatives is available online at www.crestron.com/How-To-Buy/Find-a-Representative or by calling 855‑263‑8754.

        This product is covered under the Crestron standard limited warranty. Refer to www.crestron.com/warranty for full details.

        The specific patents that cover Crestron products are listed online at patents.crestron.com.

        Certain Crestron products contain open source software. For specific information, please visit www.crestron.com/opensource.

        Crestron, the Crestron logo, 3-Series, 4-Series, Crestron ONE, and Smart Graphics are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Apple, iPad, and iPhone are either trademarks or registered trademarks of Apple, Inc. in the United States and/or other countries. Bluetooth is either a trademark or registered trademark of Bluetooth SIG, Inc. in the United States and/or other countries. IOS is either a trademark or a registered trademark of Cisco Systems, Inc. in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. Specifications are subject to change without notice. ©2021 Crestron Electronics, Inc.

        Online Help

        Crestron ONE™ - Frequently Asked Questions
        Online Help Answer ID :1000793
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