Crestron Toolbox Release Notes

Introduction

Thank you for installing the Crestron Toolbox. The following sections are available in the release notes:

System Requirements

Supported Operating Systems
Minimum required PC configuration
Recommended PC configuration
Special Note for Windows XP Service Pack 2 Users
Windows XP Service Pack 2 causes a memory leak with applications that use the Microsoft Foundation Classes (MFC). This can be seen by using Task Manager to watch the allocation of GDI objects by the application when child windows are created and destroyed. Since Crestron Toolbox uses MFC it is affected by this issue and may eventually crash after a large number of windows are opened and closed. Microsoft is aware of this problem and has issued Hotfix KB319740 to address it. For more information and to download the patch, please see: http://support.microsoft.com/kb/319740/en-us
It is not necessary to install this patch, unless you feel you are seeing this issue as it is not likely to come to the point of crashing the application due to the limited use of these resources by Crestron Toolbox.

Changes Since Last Version

These are changes that have been made since the last numerical version unless a different version has been noted. Note that the version is consistent accross all Toolbox tools and thus all are listed here. While there may not be any explicit Tool changes, Core Toolbox changes may affect device specific support and general stability.

Toolbox 2.38.417 (10-02-2014)
  • Core Toolbox
    • Notes
      • Removed official support for Windows XP
      • Updated End-user License Agreement
    • New Features
      • SSH/SFTP support.
        • You must select "SSH" check box in the address in order to make use of SFTP transfers. No automatic redirect at this time.
        • Enabled for 3-Series Control Systems and TSX touch screens.
    • New device support
      • HD-MD8x1/8x2 New EDID Management Support
      • CSM-QMTDC-256-2-EX
      • Additional DGE-2 Firmware Update Support
    • Bugs Fixed
      • Added "Setup..." menu support to TST-xx2 and TSW-xx2 devices.
      • Fixed "Renew..." button on Ethernet configuration dialog on some devices where an error would be reported.
      • Ensure passwords are hidden in address book list UI.
      • Fixed crash triggered when using the DNS configuration dialog.
      • Many fixes in Network Setup Wizard for stability and reliability issues.
      • Toolbox crash/locking up when installed on a Win 8.0/8.1 PC
      • Ethernet IP Table dialog for control systems with more than one program did not automatically get information from the device when opened.
      • InfiNet (EX) Gateway Dialog crashed if no devices are acquired
  • DM Tool
    • New EDID mechanism for DM-TX-201-C, DM-TX-401-C, and DM-TX-200-C-2G
    • When saving the Test Report, remember the last used folder.
    • Re-sized the Custom EDID configuration dialog to show fully on x786 screen resolutions.
    • Added DM-TX-401 front panel lockout support.
  • DMPS Tool
    • When saving the Test Report, remember the last used folder.
  • EDID Tool
    • No Tool changes
  • Power Management Tool (CEN-UPS1250)
    • No Tool Changes
  • Device Learner
    • No Tool Changes
  • Sonnex Tool
    • No Tool Changes
  • PROCISE Tool
    • No Tool Changes
  • DVPHD Tool
    • No Tool Changes
  • BPC8 Tool
    • No Tool Changes
  • DALI Commissioning Tool
    • No Tool Changes
  • ProSound Tools
    • No Tool Changes
  • Prodigy Tools
    • No Tool Changes
  • HDXSP Tool
    • No Tool Changes

Known Issues

The following are items which may differ than what might be expected but are by design and are not planned to change.
  • Serial HW Handshaking (RTS/CTS) is stricter than the Viewport was. If a device has RTS/CTS on and Toolbox does not, you will not be able to communicate.
The following issues are known and will be addressed in future versions.
  • NEW Toolbox does not support concurrent use by multiple users on a PC. In otherwords, you cannot run Toolbox under one user then use the Windows switch user function and run Toolbox under the other user as well.
  • A computer going into Sleep or Hibernate mode may cause a running instance of Toolbox to enter the "Switch-To-Retry" state. While we are actively looking for a resolution to this problem, knowing this is a trigger may help avoid this situation.
  • When naming addresses in the address book, do not start those names with "tcp", "ssl", "usb" or "rs232" as these while they will work for direct connections will not work properly if used in indirect connections.
  • X Generation Processors do NOT support Touch Settable ID operations. Therefore when there are conflicting TSIDs on a cresnet network on an X Generation System, The Network Tree will show these conflicts and not allow any operations on those devices. In addition there is no way to resolve the conflict on the X Generation Processor. A work around is to address the device specifically in the address book and connect to it using the System Info Tool. Using this tool you will be able to perform all the same operations you would have through the Network Device Tree.
  • Transfer dialogs restrict transfers to one at a time. Use a script or multiple instances of Toolbox for simultaneous transfers.
  • Some error messages leave much to be desired.
  • USB driver is Unsigned and thus may cause Windows to attempt to find a better one online or show warnings upon installation.
  • While using the QM Audio Config Tool, if you have a text cosnole open to the same device over cresnet, some operations and updates may be slower than usual. To correct this, close all text consoles while using the QM Audio Config Tools.
  • Regarding the "Allow 16-level fonts to load" check box on the Touch Panel Project Dialog. VTPro uses this standard project dialog so the setting WILL be in effect. The only stipulation is that VTPro can be set to auto-load the project in which case the dialog does not give the user a chance to change settings and just starts loading immediately. In this case it may be missed, or they will have to turn off the auto-send to have a chance to change the setting. The setting will be persistent in this case. So if they uncheck then turn auto-send back on, it will continue to send only the 4-level fonts. Loads through System Builder and D3Pro do NOT use this standard dialog and therefore will always attempt to load 16-level fonts if the panel supports them, regardless of the state of this check box. To specify this setting in scripting see the command ability_functions_DisplayListSetSpecialLoadBehavior. Also note that some models of touch panels have a command to disable 16-level font support wchich if done, will override any Toolbox setting and prevent the 16-level fonts from loading. See the release notes of the latest FW for your Touch Panel for details.
  • Regarding DM Tool for DigitalMedia. While the DM Tool is running, if the connected device (DM Switcher) experiences a reboot for ANY reason The DM Tool will no longer show correct status updates. In this case you should close all Toolbox tools and Apps (including SIMPL Windows, System Builder, VTPro-E) and then relaunch the DM Tool.
  • All Tools: if multiple instances of a tool are opened, then one is closed, all other open instances will not work correctly. If this occurs, close down all open tool instances, then open a new tool instance to have full functionality restored.
  • Under certain network conditions involving Ethernet devices without control system connections, the InifiNetEX diagnostics tool may not show InfinetEX devices or any appear to hang. To work around this until it is fixed, connect directly to the InfiNetEX gateway. This may be an Ethernet address for external gateways or it may be an indirect slot address for built in gateways on the 3-Series processors.
The following issues involving Toolbox have work arounds or posted fixes, and therefore will not be fixed.
  • The SMW Program Tree may not show proper menu items for certain devices which cannot be programmed in SIMPL windows. This includes but is not limited to the AES. A fix for this issue has been included in SIMPL Windows 2.07.21.
The following issues involve interactions between Toolbox and some third party applications which may be installed on a computer. There are no plans on resolving these issues beyond updating or uninstalling the noted application.

Toolbox currently does not support the following.


Toolbox Change Log History

Toolbox 2.38.226 (8-19-14)
Toolbox 2.36.913 (5-19-14)
Toolbox 2.36.854 (3-28-14)
Toolbox 2.36.814 (3-17-14)
Toolbox 2.36.715 (2-13-14)
Toolbox 2.36.617 (1-22-14)
Toolbox 2.36.541 (1-8-14)
Toolbox 2.36.318 (9-23-2013)
Toolbox 2.36.216 (8-21-2013)
Toolbox 2.36.102 (7-15-2013)
Toolbox 2.36.053 (5-16-2013)
Toolbox 2.35.241 (4-11-2013)
  • Added Support for Crestron App
  • DMPS Tool - Fixed audio compensation on DM Input on DMPS-200-C
Toolbox 2.35.238 (4-5-2013)
Toolbox 2.35.100 (2-7-2013)
Toolbox 2.34.069 (10-10-12)

IMPORTANT - Toolbox is now UAC compliant! This resulted in some improvements and a few changes in file handling. Please read the following list to understand how this may affect your use of Toolbox.

Toolbox 2.33.051(7-20-12)
Toolbox 2.32.053 (4-30-12)
Toolbox 2.31.034 (3-12-12)

Crestron
Crestron Electronics, Inc.
Rockleigh, NJ 07647
Tel: 800.237.2041/ 201.767.3400