New Crestron Partnership with Domotz Delivers Best-in-Class Remote Monitoring and Management
May 22, 2019
Integration with Crestron residential systems empowers integrators to deliver better customer care from anywhere, anytime, while reducing support costs and improving operational efficiencies
Rockleigh, NJ – May 22, 2019 – Crestron, the global leader in advanced smart home technology, today announced a new strategic partnership with Domotz, Inc., a leading developer of remote home and network monitoring and management solutions. The seamless integration of the Domotz suite of products with Crestron smart home systems will empower Crestron residential systems integrators to remotely monitor their customers’ systems and better assist them, while reducing support costs and improving operational efficiencies. Crestron will be selling the Domotz Box solution directly to residential dealers, simplifying the ordering process and enabling them to take advantage of Crestron shipping benefits.
“The ability to stay on top of their clients’ systems, and diagnose issues and preemptively resolve them without having to open complicated VPNs or ports or roll trucks, is a game-changer for our residential dealers. It makes the Domotz Box a must-have for every project,” said John Clancy, Vice President, Residential at Crestron. “This unique partnership also creates new sales opportunities for our dealers, with the ability to offer a more robust and deeply integrated solution than ever before. We couldn’t be more excited about it.”
Deliver better customer care from anywhere
The Domotz and Crestron solution includes the Domotz Pro Mobile app, Domotz Cloud, and Domotz Network Agent. It enables integrators to remotely: view all Crestron and third-party devices live on the network; monitor network performance in real-time; receive customizable alerts and reports; detect and troubleshoot network and IP device problems in real-time and preemptively resolve them; power devices on/off or reboot; make programming and configuration changes; and perform network diagnostics, maintenance and upgrades.
Additional benefits of the Domotz and Crestron solution include:
- Compatibility with Crestron Home and custom programmed systems
- Power cycling – PoE switch power (PC-200 and PC-300 for AC power controlled devices)
- Ability to remotely connect to and program Crestron devices
- Access and visibility to all devices on the network
- ONVIF camera support for remote visibility of security cameras
- VLAN, Subnet and external host monitoring
- Advanced alerting on network speed tests and device sensors (SNMP)
“As a leader in remote monitoring and management, Domotz is proud to be working closely with Crestron. The strength of these two companies working together creates a solution for dealers that will help them run their business more efficiently and bring a higher level of service to their clients. Dealers will be able to purchase long-term Domotz service plans directly through Crestron, making it easier to purchase and deploy systems,” said J.B. Fowler, Chief Revenue Officer at Domotz.
For more information on the Domotz and Crestron solution, visit the Domotz partner page
At Crestron we build the technology that integrates technology. Our automation and control solutions for homes and buildings let people control entire environments with the push of a button, integrating systems such as AV, lighting, shading, security, BMS and HVAC to provide greater comfort, convenience and security. All of our products are designed and built to work together as a complete system, enabling you to monitor, manage and control everything from one platform.
Our products are backed by more than 90 fully-staffed offices that provide 24 x 7 x 365 sales, technical, and training support across the globe. In addition to its World Headquarters in Rockleigh, New Jersey, Crestron has sales and support offices throughout the U.S., Canada, Europe, Asia, Latin America, and Australia. Discover Crestron by visiting www.crestron.com
Founded in 2015, Domotz is the premier Remote Monitoring and Management platform for IoT, giving businesses the power to manage networks and monitor devices anywhere at anytime. Domotz is here to help professionals better assist their users remotely, reduce support costs, and operate their networks more efficiently. We offer powerful network management software for MSPs, integrators, security professionals, and business owners. Our award-winning platform has integrated features such as remote device access, SNMP monitoring, network diagnostics, remote power management, device alerts, team collaboration, network mapping, and multiple VLANs. Domotz is available as an application on both iOS®
All brand names, product names, and trademarks are the property of their respective owners. Certain trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography. ©2019 Crestron Electronics, Inc.