Premium Crestron Flex Support for Deployed M, MM, B, or R-Series Systems
This product has been discontinued. Please contact Crestron True Blue Support at 1-888-CRESTRON for a replacement solution or more information.
Crestron Flex Care is an annual subscription service providing 24/7 live technical support, an extended five year warranty on Crestron® hardware, expedited advance replacements, and a discounted rate for on‑site support for M, MM, B, or R-series conference systems. Crestron Flex Care renews at the same flat annual rate to provide coverage for up to five years from the purchase date of a Crestron Flex conference system.
Crestron Flex Care is a subscription service1 that automatically renews annually to provide 24/7 live remote technical support, an extended five year warranty on Crestron® hardware,2 expedited advance replacements, and a discounted rate for on‑site support.3 Crestron Flex Care renews at the same flat annual rate to provide coverage for up to five years from the purchase date of a Crestron Flex conference system.
Select the UC-FLEXCARE-ADD plan to add Crestron Flex Care to a deployed M, MM, B, or R-series conference system.
24/7 Live Support with Optional Cloud Connection
Crestron Flex Care guarantees 24/7, year‑round live remote support with a dedicated Crestron Flex support team. For a more streamlined support experience, opt in to the Crestron Flex Care cloud connection service at no additional charge to allow a support technician to access the room virtually within minutes.
Five Year Crestron Hardware Warranty
While subscribed to Crestron Flex Care, the standard Crestron warranty extends to five years from the purchase date for any Crestron branded hardware included in a Crestron Flex conference system.2
Rapid Advance Replacement
If a replacement device is needed during the warranty period, Crestron will issue an advance replacement unit before the defective unit is sent back to ensure minimal downtime.2
Discounted On‑site Support
If on‑site support is needed, Crestron Flex Care holders are offered a discounted, all‑inclusive daily rate without any hidden fees or added costs for travel and expenses.3
- 24/7 live remote support with a dedicated Crestron Flex team
- Optional cloud connection support for faster issue resolution
- Five year warranty for Crestron branded components of the covered Crestron Flex product
- On‑site support discount
- Rapid advance replacement
- Annually renewing subscription service
|Crestron Flex Care Services1
||Live 24/7, year‑round remote technical support with a dedicated Crestron Flex support team
||Optional cloud support connection for quicker issue resolution at no extra charge
||Five year warranty for Crestron branded components of the covered Crestron Flex conference system product2
||Replacement parts ship prior to the defective unit being shipped to Crestron during the warranty period2
||Discounted, all‑inclusive daily rate without any hidden fees3
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