Before any residential project begins, there is one critical step: the discovery process. In this episode of Smarter Spaces, we hear how luxury integrators uncover what clients really need — often before clients even know themselves. From asking the right questions to introducing innovative solutions, discovery is where great experiences are built.

Joe and Joey Calise of Sights-N-Sounds, a family-run integration business, share how they approach client relationships, define project goals, and translate vision into reality.

Learn:

• What happens during the residential discovery process
• How integrators identify client needs, wants, and expectations
• Why education is key when introducing new technologies
• How strong relationships drive better project outcomes