Crestron Flex is a cost-effective, scalable solution that enables Williams to continue to expand with collaboration technologies throughout their office. Williams standardized on Crestron Flex solutions, equipping small huddle rooms with Crestron Flex B-Series soundbars, medium rooms with Crestron Flex M-Series tabletop devices, and Crestron Flex C-Series custom integrator kits in their larger training rooms. Crestron Flex has helped create a phenomenal conferencing experience for connecting teams who currently have members working on-site and remotely because of the pandemic. Williams has been able to leverage their larger rooms
to safely host the executive leadership team in-person, while also allowing the group to bring in remote participants with Crestron Flex. Crestron and Microsoft Teams Panels have created a cohesive meeting room experience bringing room booking and the in-room collaboration software together. The Crestron Scheduling Panels integrated with Microsoft Teams allow employees to see which rooms are occupied at-a-glance with purple illumination demonstrating when a space is in use. Employees can easily locate the green lightbars to identify which rooms are available and book an open space with a simple touch on the panel. In addition, it integrates with occupancy sensors communicating to the panel to release the room when employees don’t show up for their scheduled meeting.
XiO Cloud allows the Williams IT team at HQ to monitor devices, update software, and easily view the status of the devices in their rooms. It also proactively notifies IT when a device is down rather than only being alerted when an employee encounters a faulty room. For the Oklahoma-based IT team, they are now able to remotely assist an employee at any office location by controlling their touch screen to get a meeting started or help with any of the device features. In addition to improving Williams’ internal support, Crestron also delivers an unparalleled level of customer support for Young, Wedding, and their team if other issues arise. “Crestron’s True Blue Support was already a major reason why we chose Crestron Flex for Microsoft Teams devices,” explains Young. “Adding Flex Care to significantly increase the speed and responsiveness of support and decrease downtime is the icing on the cake.”