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Customer Satisfaction and Support


Please continue to use our award-winning True Blue Support.

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Customer Satisfaction for End-Users

At Crestron, providing the highest level of customer satisfaction is Priority 1. That commitment drives our product ideas and development and is at the core of our first-class service and support. If you're not completely satisfied with our products or the quality of work by our partners, please contact our care specialists immediately.

Whether you're calling about your home, business, school or anyplace else, our specialists are ready to assist you. Crestron authorized dealers and partners can continue to contact us through True Blue Support.

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Monday - Friday


Customer Testimonials

"Wow, Thank You! You really did go above and beyond for this one. We certainly appreciate all of your help. By all means, please forward this to any of your higher-ups or fellow workers that helped out."

- Thomas Morris, Operations Coordinator
Center on Halsted, Chicago, IL

"I can't thank you enough for your quick response to my dilemma. Your intervention was the hallmark of a true professional and of a company that takes customer satisfaction seriously. Many, many thanks."

- Jack Fakterowitz

"I just wanted to let you know that the project of retrieving codes for the Crestron system at my apartment and getting lights, sound, video, etc. up and running was completed today. Thank you for facilitating this and helping us to get back a system that works. I truly appreciate you and your company's support. They were at all times professional, polite, and adept at their jobs."

- Pamela Schecter

"Thank you for answering my email with a phone call. When I sent it off, we were in urgent need ... and I had only an email address for you. I doubted that I would get such a timely response. I was shocked when you called in so soon but relieved when you started working out the solution so quickly. This is a level of service and competency that really does a lot for someone in my situation and I wanted to note that I am highly impressed and appreciative."

- Kenneth R McCormick
MIT Sloan School of Management

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